Words from customers

Shirley produces accurate copy in plain English. She's an excellent communicator and a reliable contractor.

Dawn Corbett, head of corporate policy, Glasgow City Council

Shirley helped to turn my draft of my provocation paper into a much clearer and more readable report. What I found gratifying is that in both the paper and associated newspaper articles, the finished pieces were authentic to my line of argument and voice.

Alan Sinclair, CBE, visiting fellow, The Work Foundation

Shirley has worked with us for a few years to write our award winning annual reports. She takes time to listen and find out about our work. This has resulted in the production of a promotional tool which conveys Visibility's ethos and values whilst describing what we actually do to donors, service users and partners.

Fiona Sandford, chief executive, Visibility

Shirley offers a service which does exactly what it says on the tin! Whether publicity material or more detailed reports, she provides refreshingly clear, accessible, jargon-free language which exactly matches the audience's requirements. And she works flexibly, meeting timescales and deadlines every time. Highly satisfactory, and recommended!

Margaret Taylor, chief executive, Glasgow Homelessness Network

I am impressed by Shirley's skill and ability to take the rawest, thinnest, sketchiest material and turn it into a document that informs, educates and enlightens. Not only that, but she ALWAYS knows where to put the apostrophe!

Lily Greenan, manager, Scottish Women’s Aid

Shirley is an excellent researcher, writer and editor. We know that if we contract with Shirley we will always be sure of high quality, thorough, and intelligent work delivered on time and in a professional and friendly manner.

Norma Hurley, director, Blake Stevenson

Shirley draws out information from public service users, frontline staff, managers and policy makers. She picks up and crystallises what is important.

Lesley Reid, senior health promotion specialist, NHS Lothian

For more than ten years, Shirley's work has been thorough, thoughtful and imaginative allowing our small voluntary organisation to produce attractive work of professional quality.

Professor Jonathan Brown, founder chair and past president, NAEGA

Shirley's a great person to work with. She comes up with the goods as briefed, on time and at a very reasonable price. She's a good sounding board too. We've been working with Shirley for nearly 20 years now so we should know!

The Graphics Company, a workers' co-operative